With 50 business units in 15 countries spread over Europe, the Baltic and the USA, MEDIQ provides pharmaceuticals, medical devices and related care services, generating revenues of EUR 3 bln (with a net profit of EUR 37 mln) in 2012.
The treasury team, based in the Netherlands aimed to increase efficiency, reduce risk and facilitate the on-going professionalization and cost effectiveness of the department. To achieve this, an RfP was issued and after intensive meetings/demo’s, the TRINITY TMS was selected.
The specific treasury processes that needed support:
- Debt management
- FX – and Interest hedging (and valuation)
- Cash Management (incl. cash pools)
- Liquidity forecasting
- Bank guarantee management
A personal touch
MEDIQ decided to do business with TRINITY because they were impressed by the high level of treasury knowledge, dedication, exibility and personal approach.
Philip Wielenga, Trinity: “We always invite new customers (and their consultants) to Frankfurt for a 2-day training session at HQ. But before this takes place, we ensure that the:
- customers database is installed on one of our servers and the client has access to it;
- majority of the static data is set up (via remote support);
- interfaces have been tested (uploading MT940s, market data);
- liquidity forecast template has been prepared.
When the training session starts, the TRINITY TMS is already halfway live and ready to use. Together with the client we go over the system, enter the transactions, solve issues etc. This concept has proven itself. One other bene t is that the treasury team is not distracted by day-to-day business.
After this session, the client starts to use the system. We schedule an on sight visit 2 months later to address outstanding issues and provide some advanced training.”
Mr Schreurs comments: ”We were very surprised with the quality and flexibility TRINITY offered. They may not be the biggest vendor but we appreciate their short communication lines. They certainly know about treasury. We regard them as one of our strategic partners.”